These days for project delivery to be successful, a deliberate Organization Change Management (OCM) component is required. We recognize a change for the way projects are delivered with shorter agile milestones tied to longer and larger business and consumer demand.
Marketplace “disruption” from Amazon, Uber, Airbnb and Tesla have forever changed consumer expectation, purchasing preferences, and functionality requirements.
Project Managers are developing Rockstar Capabilities to show value while implementing incrementally, in a new tools and process frontier that requires agile anticipation,
innovation, and project delivery. AI and Digital Transformation Projects have exponentially multiplied project complexity (new tools, stakeholders, and cross business dependency).
- Learn how to approach organizational adoption with Sufficient Usability Knowledge Framework
- Understand the changing world of projects with development of a Minimum Viable Product (MVP) for consumption now and the Product Roadmap
- Deep dive your understanding of actionable KPIs: How to measure delivery of requirements,functionality, performance
- Gain an understanding of the Change Curve and Employee Experience: Collaboration, Communication,Continuous Improvement
- Key activities for effective OCM
- 0.75 – Category A [Business & Strategic Management]
- 0.75 – Category A [Leadership]
- 6:00-6:30 PM – Sign In and Networking
- 6:30-7:30 PM – Featured Speaker
- 7:30-8:00 PM: Q&A and Wrap-up
- 8:00 PM – Meeting Adjourn
Food: Complimentary snacks and non-alcoholic beverages
About the Instructor:
Dawn C Khan is an IT Service Manager with experience in global Fortune 500 Companies in Healthcare, Insurance, Cyber Security, and Technology IT projects using ITIL, CMMI and Change Acceleration Process (originally a GE CAP method). Dawn managed Sun Microsystem’s Enterprise Program Management Office supporting service desk programs for Sun s 33,000-employee user base and IT Outsource Partners worldwide.
Dawn is an experienced thought leader among service management professionals, a board member of the San Francisco Bay Area IT Service Management Forum, and has served for over a decade on HDI (formerly known as Help Desk Institute). Dawn has authored or coauthored the following publications:
· itSMF white paper titled “Energized IT Service Management ..” in 2017.
· Journal of Business Continuity & Emergency Planning Article coauthored with Beth Epstein titled “Application Impact Analysis:,,” in 2014.
· HDI Team collaboration producing the book “Implementing Service and Support Management Processes: A Practical Guide” in 2005
- Online Registration
- PMI Silicon Valley Members: $10
- Non-Members: $20
- Full-time Student: $5 (online only; contact Meeting Leader for the discount code. Please bring Student ID card to the event)
- Veterans: Free (online only; contact Meeting Leader for the discount code. Please bring appropriate ID card to the event)
- At-the-Door Registration
- A limited number of registrations can be accepted at the door on a first-come, first-served basis. Once this limit has been reached, the event will be closed to additional attendees.
- PMI Silicon Valley Members: $20
- Non-Members: $30
- (Only Check or Cash accepted; make checks payable to “PMI Silicon Valley”)