Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Self Placed Learning:
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content or downloaded the E-Book. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
For Instructor Led Training:
Strategism Inc , reserves the right to postpone/cancel a class, or change the location of a class because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, Pandemic ,Epidemic etc) Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day.
Also, In case a user downloads the E-Book for the course the money back guarantee will be void. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
Cancellation & Refunds: Classroom Training
Strategism Inc , reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, Pandemic ,Epidemic etc)
- In case Strategism Inc cancels an event, 100% of course fees will be refunded to the delegate if the refund request is raised within 10 days of purchase of course. However travel, logistics or any personal expense incurred by learners/participants will not be refunded.
- In case Strategism Inc cancels/postpones an event, the participants who are ahead of 10 days of purchase, of course, will be rescheduled to any upcoming classroom batch without any extra charges and In case they don’t prefer classroom training they will be rescheduled to the upcoming live virtual class.
- If a cancellation is done by a delegate 10 business days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
- If a cancellation is done by a delegate within 10 business days (or less) of the event, no refunds will be made.
- No refunds or credits will be available for participants who fail to attend both days of the course.
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
Strategism Inc reserves the right to revise the terms & conditions of this policy without any prior notice.
Note: All refunds will be processed within 15 working days after the refund request is approved by Strategism Inc.
In case Strategism Inc reschedules the training event, the options available to the delegates are:
- 100% refund, if the rescheduled dates do not fit into the delegate’s schedule.
- The delegate would have the privilege of rescheduling and attending a class in future at his/her convenience, at any location, on any date of a scheduled training.
- The delegates, if they so wish, can send a replacement. However, this should be intimated to Strategism Inc at least 3 days prior to the event.
Whereas, if for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:
- If the rescheduling request is received 10 business days prior (or more), 10% of registration fee will be charged.
- Please note that rescheduling will be subject to availability of seats.
- If the request of rescheduling is received within 10 business days or less, no rescheduling will be allowed. However, the delegate can send a replacement instead.
- Notwithstanding the foregoing, the course must be attended within 6 months of the participant’s original sign-up date, and no refunds or credits will be available for participants who fail to attend a course within this six-month period.